can't remove virus from windows
If you can't remove a virus from Windows, try making a bootable USB with Kaspersky Rescue Disk (KRD).
This USB which contains a linux distro, won't make the Windows Operating System boot, so KRD can scan for viruses.
Google for and Download Kaspersky Rescue Disk (KRD.iso file).
Make sure to download it from the official site.
Make a Bootable USB using rufus
Download rufus and make a bootable USB.
Boot from Kaspersky Rescue Disk
Change the settings in the BIOS if needed, select language and start KRD.