If you can't remove a virus from Windows, try making a bootable USB with Kaspersky Rescue Disk (KRD).

This USB which contains a linux distro, won't make the Windows Operating System boot, so KRD can scan for viruses.

How To

Google for and Download Kaspersky Rescue Disk (KRD.iso file).
Make sure to download it from the official site.

https://www.kaspersky.com/downloads/thank-you/free-rescue-disk

Make a Bootable USB using rufus

Download rufus and make a bootable USB.

Boot from Kaspersky Rescue Disk

Change the settings in the BIOS if needed, select language and start KRD.